cmd398Legal Notice

cmd398 operates an online gaming and sportsbook platform available where local law permits. This notice sets out our commitments to you as a user, the limits of our service, and the responsibility you bear to ensure your use complies with the laws of your own jurisdiction.

We do not offer our services in jurisdictions where online wagering is prohibited by law. When you register with cmd398, open an account, fund a wallet with DANA or e-wallet, or join a live blackjack table, you confirm that you have the legal right to do so in your location. We do not verify every user's jurisdiction automatically—that responsibility is yours.

Jurisdiction and Access

cmd398 is available to users in supported jurisdictions only. We make no representation that our services are lawful in any specific country, region, or territory. Users access cmd398 entirely at their own legal risk. You are solely responsible for verifying that your access to and use of cmd398 comply with the laws, regulations, and requirements of your own jurisdiction—including tax obligations, foreign-exchange controls, and restrictions on online gaming.

If you are resident in or access cmd398 from a jurisdiction where online wagering, sportsbook betting, or live-dealer gaming is wholly prohibited, you must not use our platform. We reserve the right to suspend or close any account that we determine to be in breach of local legal restrictions, without liability to you.

Account Eligibility and Registration

When you register with cmd398, you must provide accurate and complete information. We require your email address, full legal name, date of birth, identity document (such as an Indonesian KTP, passport, or driving licence), and proof of residence (utility bill or rental agreement). These details form part of our know-your-customer (KYC) verification process and are mandatory under anti-money-laundering regulation.

You confirm that you are of legal age to gamble in your jurisdiction and that all information you supply is truthful. We will verify your identity before you can withdraw funds. If we detect fraud, forged documents, or accounts opened under false names, we will close the account immediately and may report the matter to relevant authorities.

Payment Methods and Settlement

cmd398 accepts deposits and withdrawals through Indonesia-region payment partners: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and domestic bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are settled to your account within minutes. Withdrawals are processed within 24 hours on business days; bank holidays (such as Idul Fitri, Idul Adha, or Imlek) may cause delays.

You remain responsible for any fees, exchange-rate losses, or tax implications of your deposits and withdrawals. We are not liable for failures or delays caused by your bank, payment processor, or internet service provider.

Data, Privacy, and Security

We keep your account and payment data protected using SSL encryption and secure server infrastructure. Your personal information (name, identity document, address) is used only for KYC verification, settlement, fraud prevention, and compliance with law. We do not sell or share your data with third parties except where required by law or to process your payment.

Full details of how we collect, store, and protect your information are set out in our Privacy Notice, available on cmd398. You retain the right to request a copy of your data, correct inaccurate information, or request deletion where permitted by law.

Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. cmd398 makes no warranty as to lawfulness in any territory.

Contact and Disputes

If you have questions about this notice, our policies, or your legal rights, please contact our support team. We respond to inquiries via email and in-app Live Chat, typically within 24 hours on business days. You may also contact us during Liga 1 or Piala AFF seasons or any major event when support demand is high; response times may extend.

This Legal Notice is the complete statement of cmd398's position on jurisdiction, eligibility, and your legal responsibilities. It supersedes any prior statements or agreements. We may update this notice at any time by posting a revised version on cmd398. Your continued use of the platform after any change constitutes acceptance of the updated terms.